Refund policy

Return and Refund Policy

At Pet Mischief Finds, we want you and your pet to have a positive experience with your purchase.

Damaged or Defective Products

If your product arrives damaged, defective, or different from what you ordered, please contact us at petmischieffinds@gmail.com as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photos or video showing the product and the problem. We may request additional information to help us assess the issue.

Wrong Item or Variant

If you receive an incorrect product or variant, please contact us at petmischieffinds@gmail.com with your order number and details of the issue. We will review the matter and, where appropriate, arrange a replacement or other suitable resolution.

Returns

Return requests are reviewed on a case-by-case basis and are subject to product eligibility, supplier requirements, and applicable consumer protection laws.

Please contact us before sending any product back. Do not return an item without receiving return instructions from us.

Refunds

If a refund is approved, it will be issued to the original payment method where possible. The time required for the refund to appear in your account may depend on your payment provider.

Order Cancellations

If you need to cancel or modify an order, contact us as soon as possible at petmischieffinds@gmail.com. Because orders may be processed for shipment shortly after purchase, we cannot guarantee that a cancellation or modification will be possible after processing or shipment.

Non-Returnable Situations

Products that have been damaged through misuse, improper handling, or use contrary to the product instructions may not qualify for a refund or replacement, subject to applicable law.

Contact Us

For return, refund, damage, defect, or cancellation questions, please contact:

petmischieffinds@gmail.com